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1. Legal Statement
By using the Site, you specifically accept and agree to abide by all terms and conditions herein. You should not use this Site if you do not accept and agree. This Site is available only for your personal use, which is limited to viewing the Site, providing information to us, and downloading information for your personal use and for purchasing products. Visitors assume all responsibility and risk with regard to using this Site and, in no case, shall TransferMilan.com be liable for damages of any kind resulting from buyer(s) use of the Site.

2. Pricing and Product Information
2.1. Every effort is made to provide accurate and up-to-date information on this Site. However, items displayed may be discontinued, and prices are subject to change. TransferMilan.com is not responsible for typographical errors and does reserve the right to make corrections and changes to the Site at any time without notice. The TransferMilan.com company has the right to replace the car with one of the same class or a higher class. The prices displayed are euro subject to applicable taxes to be paid by the buyer.
2.2. The prices listed on the website may not reflect the current rates and are subject to change at the time of booking due to seasonal fluctuations and sharp changes in fuel prices. Therefore, we recommend confirming the final transfer cost with a manager when placing your order.
2.3. An order is considered confirmed only after prepayment has been made.

3. Luggage Policy
Our luggage policy reflects that of the airlines. For each passenger, one checked bag and one carry-on item is accommodated free of charge. Extra fees may apply if you exceed the luggage policy. Items such as golf clubs, bikes, skis and snowboards, surfboards etc. may require you to reserve a exclusive van service.

To view the luggage allowance for each form of transportation, follow the steps to reserve transportation and they'll be on the vehicle selection page.

4. Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by international copyright laws.

5. Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN COUNTRIES LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

6. Payment for the Services of the Carrier
After finding a Carrier and agreeing upon the price with him or her, the User shall transfer a prepayment or full payment for the price of the Transfer via one of the payment options offered by the Company, to the account of the Company which acts as the Carrier’s agent for accepting the payments and attracting the customers.
The User shall transfer either 100 percent of transfer fee to the account of the Service as an advance payment. The customer can also book the transfer online and give the credit card details to guarantee the booking and pay to the driver in cash or credit card. The Service then acts as a payment agent on behalf of the Carrier. This money transfer is not a payment for Service or any other Company’s services apart from those explicitly referred to in this Agreement. The remaining part of the price of the Transfer shall be delivered by the User to the Carrier immediately after the finish of the Transfer by any mean agreed upon with the Carrier (either by cash or by wire transfer using the Service).
At acceptance of the present Agreement the Company has the right to add to the amount of payment for the transfer the processing charges which are due to under the relevant agreements between the Company and such banks and/or payment systems. The User also agrees that the amount of payment for the transfer may be debited from the User’s bank/card account in other currency than one previously selected if the payment in specific currency and/or the mandatory currency conversion are stipulated by the bank and/or payment system effecting the payment.

7. Cancellation and Refund Policy
7.1. The User may unilaterally cancel the booked and paid Transfer by clicking on CANCEL button in confirmation email or sending an e-mail to the Service support address: info@transfermilan.com
7.2. The Company undertakes to return the funds fully to the User, that have been transferred to the Company’s account, as full payment or pre-payment in case of the Transfer cancellation made under the clause 7.1 not later than in 24 hours before the agreed time Transfer time.
7.3. The Company undertakes to return the funds to the User in case of the Transfer cancellation at the initiative of the Carrier or caused by the Service.
7.4 If the Customer unilaterally cancels the transfer less than 24 hours before the transfer time, the Customer shall be obliged to pay for the transfer in full.
7.5 The Customer is obliged to pay for the transfer in full if he/she does not show up at the place of departure specified in the order at the time specified, with a waiting time of 60 minutes at the airport and 30 minutes at all other places.
7.6 In case of cancelation of air flight, train, bus, ferry or other, the customer is obliged to pay for the order in full. In this case the Company issues all necessary documents to receive compensation from transportation companies.
7.7. In case this falls under the terms of the bank and/or the payment system by which the payment was made the funds that are to be transferred to the User in accordance with clause 7.2. and 7.3. of the Agreement can be charged from the Company’s account in the currency in which they were charged from the User’s account and wired to the User’s card or/and bank account in the currency of the account via the conversion procedure.
7.8. If the Client is late for the next trip (air, train, bus, ship) through the fault of the Company, unless this is due to force majeure (natural disasters, car breakdown, blocked road, ban on entry into certain areas of the city, etc.), the Company reimburses the full cost of the transfer, while the Company does not pay for third-party damage.
7.9. The maximum time the driver may be late may not exceed 15 minutes, if this was not prevented by any unforeseen reasons (natural disasters, car breakdown, blocked road, ban on entry into certain areas of the city, airport, port etc.).

8. Prohibition of discrimination
Discrimination refers to any distinction, exclusion, restriction or preference in the rights and freedoms of an individual or a group of individuals, as well as support for discriminatory behavior.
The Charter of Fundamental Rights of the European Union of 7 December 2000 establishes the Inadmissibility of Discrimination, in particular article 21, paragraph 1, contains the following: “Any discrimination, in particular on grounds of sex, race, color, ethnic or social origin, genetic traits , Language, religion or belief, political or any other views, membership of a national minority, property status, birth, disability, age or sexual orientation.” Paragraph 2 once again emphasizes that “any discrimination based on nationality is prohibited”. Racial Equality Directive 2000/43/EC establishes a ban on all forms of racial discrimination; Gender Equality Directive 2006/54/EC (in relation to employment) establishes the equality of men and women, prohibits discrimination on the basis of sex. The prohibition of discrimination is the basic principle of international law, recognized and actively supported by the entire world community.
The service asks the Users to be tolerant and not to specify in the applications requirements of a discriminatory nature. Service against discrimination in all its manifestations. The user has the right to specify requirements in the Application regarding the quality and details of the services provided, however, discriminatory requirements are impermissible, in particular the requirement that the services be provided by the Carrier of a certain sex, race, nationality, sexual orientation. If the User indicates discriminatory requirements in the Application, Service reserves the right to reject the Application and terminate the Agreement with the User (to block the account).

9. User’s consent to advertising messages and privacy policy
The User agrees to receive advertising messages from the Company. The User has a right to decline receiving advertising messages by using the relevant functionality of the Service, as part of which or in connection with which the User received such messages.
The User hereby gives the User's consent on processing and collection of the User's personal data to the extent and for the purposes specified in this Agreement and Privacy Policy.
With regards to the personal data protection the Company follows the legislation of European Union.

10. Final Provisions
If for any reason one or several provisions of the Agreement herein are declared invalid or unenforceable, it shall not affect the validity or enforceability of the remaining provisions hereof.